
Email Following My Google Review
Received a threat to close my account unless I retracted my review and my husband's.
The initial signs of trouble at HDS Ballet were subtle yet indicative of deeper issues. As a dedicated patron, my journey started with enthusiasm for ballet. I enrolled in classes, purchasing a bulk dance card, expecting a structured and enriching experience. However, the reality soon diverged from expectations.
Early on, there were hints of administrative disorganization and communication gaps, with classes frequently rescheduled last minute. The teaching quality was concerning; the owner often arrived up to 20 minutes late, unprepared, and without apology. Classes were unpredictably canceled, and the owner's wife, leading intermediate sessions, disproportionately focused on stretching.
The approach to teaching was stagnant, recycling routines and consistently neglecting the left side in center work. My feedback was either ignored or dismissed, citing time constraints. Additionally, classes consistently overran by at least 30 minutes, and the studio’s condition reflected similar neglect: dirty floors, damaged barres, and inadequately maintained bathrooms with no privacy in shared areas.
The situation deteriorated when the studio abruptly changed its schedule from three classes a week to just one, combining beginner, intermediate, and advanced levels into a single class. The owner justified this by claiming it was to provide 'the best instruction,' but it rendered my dance card effectively unusable before its expiration. My efforts to negotiate a reasonable solution, such as extending the dance card's validity or converting it to credits, were met with an unwavering 'no refund' policy. This intransigence was a stark departure from the customer-focused approach I had expected. As a result, my ballet journey, which began with hope and enthusiasm, evolved into a challenging ordeal of asserting basic consumer rights and seeking respect.
The unfolding saga at HDS Ballet took a dramatic turn from simple service dissatisfaction to a deep-seated conflict. The studio's unyielding policies, especially when faced with legitimate requests for adaptability, marked a deteriorating customer relationship.
The conflict intensified when my efforts to address concerns through standard communication channels were met with silence or dismissive responses. This lack of open dialogue and understanding from the studio's management compounded the frustration and led to a feeling of being undervalued and ignored as a customer.
As I sought resolution through standard communication, my efforts were met with a deafening silence or dismissive retorts. This disregard by the studio's management amplified my frustration, leaving me feeling marginalized and overlooked.
The situation reached a climax when I publicly shared my experiences. The studio's reaction to my review was immediate and drastic, a stark deviation from their prior non-responsiveness. My account was abruptly closed, branding my feedback as malicious. This drastic measure not only severed my access to already paid-for services but also symbolized a blatant dismissal of any constructive dialogue.
This chapter in the story saw a sharp pivot in the studio's demeanor, from neglect to overt aggression. It exposed a troubling indifference to customer feedback and the repercussions of voicing public critique. This pivotal moment paved the way for escalated disputes and legal entanglements, shedding light on the importance of transparency and ethical conduct in business-customer interactions.
In a shocking twist, the studio owner transformed into a cyberbully, using his online platform to launch a disturbing campaign against me. Abandoning all pretenses of professionalism, he began to manipulate his business listings, intertwining them with defamation aimed at me. His actions were not just retaliatory but ventured into the realm of perverse harassment.
The studio's listings were altered to include suggestive and explicit business names directly linked to my personal identity. These modifications, coupled with inappropriate comments and images, were not only an attempt to discredit me but also an unsettling exhibition of his character. The daily alterations of his listings – varying between titles like 'Night Service' and 'Night Club' – were strategically designed to inflict maximum damage on my reputation.
This relentless online assault had profound psychological impacts, creating an atmosphere of anxiety and distress. It raised serious concerns about public trust and safety. If the owner could so callously use my personal information in retaliation, it posed a stark question: could the parents and students of his studio ever feel safe? The potential misuse of their personal details loomed large, casting a shadow over the integrity of his business.
The owner's descent into this unethical territory breached the trust that is fundamental to any service-oriented business. It highlighted the risks inherent in the digital age, where personal information can be weaponized. This situation serves as a cautionary tale about the importance of maintaining professionalism, respect, and privacy, especially in an era where digital platforms can amplify harm.
As I navigate the complexities of legal action against the studio owner's misconduct, it's essential to highlight the severity of his actions. His descent into cyberbullying, character assassination, and flagrant invasion of privacy reveals an alarming lack of control and ethical judgment. These actions go beyond mere professional missteps; they are deliberate and harmful attacks that warrant legal scrutiny and public awareness.
His tactics, a disturbing blend of retaliation and defamation, raise critical concerns about the safety and privacy of everyone associated with the studio, especially parents and minors. The way he has manipulated personal information for vindictive purposes is a glaring red flag, signaling potential risks to the personal data of HDS Ballet's customers.
I urge our community, particularly those in Katy, Richmond, Sugar Land, Houston, and Pearland, to share this information and remain vigilant. It's more than just a story; it's a call to action to protect ourselves and others from such unethical practices. By bringing these issues to light, we can collectively work towards a safer, more transparent, and responsible dance studio environment.
Stay informed and cautious – your awareness and support play a vital role in ensuring that such egregious behavior is not only exposed but also rightfully punished. Let's stand together to uphold the standards of decency and privacy we all deserve.
A comprehensive compilation revealing the owner's adverse actions against a paying customer.
Received a threat to close my account unless I retracted my review and my husband's.
Following my review's removal, the owner requested my husband's review be deleted for account reinstatement. Offered a mere 2-month extension, this fails to address the core issue of unused dance cards and exemplifies the owner's attempt to silence criticism.
Original Google business listing for HDS Ballet Sugar Land, featuring a 1-star review.
Owner relabeled Google listing to 'Sugarland Gymnastic,' removing other locations to obscure HDS Ballet's identity. Google maintains the HDS Ballet association.
Despite attempts to obscure the studio's presence on Google, the owner continues to leverage Google Maps for business location visibility.
Despite being flagged thrice as spam, Yelp retained my latest review. It's for the Houston location; watch for the owner's subsequent listing alterations in response.
Owner's distasteful comments suggest unprofessionalism, deterring potential clients and tarnishing the studio's reputation.
The owner escalated defamation by renaming the studio with my details, grossly invading my privacy and character.
Within hours, the owner shifted the business name to 'Night Service', adding my details and a suggestive image. This reflects his focus on cyberbullying over customer resolution.
As of Christmas Eve 2023, the owner restored the Houston location's listing. Notably, this change occurred after the listing was altered to 'Celine V's Night Club' following the lawsuit served on 01/09/2024, removing any escort service references and reverting back to its original business title.
In response to my 1-star review, HDS Ballet's owner removed their old Google listing, which averaged 2.5 stars over 12 years, and created a new listing. Remarkably, within 24-48 hours after my identical 1-star review was reposted on the new site, there was an immediate surge of nine 5-star reviews, boosting the rating to 4.1 stars. This abrupt shift suggests a deliberate PR effort by the owner to quickly rehabilitate the studio's online image.
On Christmas day, the owner engaged in cyberbullying, but reverted the title back to the normal 'HDS Ballet' after being served on 01/09/2024, instead of focusing on family and business.
Most commonly asked questions and answers to help readers understand the case clearly.
The owner, Junshuang Huang is a former professional ballet dancer who transitioned to managing the studio in 2012. Prior to this, he had a brief tenure with Houston Ballet. His career shift from dancing to management marked a new chapter in his involvement with the ballet community
Originally, HDS Ballet operated in Richmond, Houston, and Sugar Land. Post-review, the owner removed Google listings, leaving only volatile Yelp listings (Richmond listing, Houston listing, Sugar Land listing ). These sometimes feature altered contact details and business names, seemingly to mask association with my negative feedback. The erratic changes, including misuse of my personal information, suggest retaliatory motives against shared customer experiences.